Boost Customer Engagement Bigtime by Adding a Thank You Page Message

November 19, 2025

Author: Joe

Shopify app creator, store owner for 7 years, full of ideas and a fan of automation tactics.

Here's a quick way to add more value on every new customer order in your Shopify store:

💡 Show a custom message on the Thank You page.

Setting this up takes just a few minutes but provides endless gains in customer engagement.

I'll show you how to do this for free with Order Automator, and give 10 examples to get you started.

In this guide

How to add a custom Thank You page message
10 Examples to get customer engagement

How to add a custom Thank You page message

Here's a 90 second video setup guide: Boost Engagement on Shopify with a Custom Thank You Page Message

Summary of the steps

Install Order Automator and select any plan (this feature is included in the Free plan)
Navigate to the Thank You Page feature in the app
Add a custom message, then Save
In Shopify admin go to Online Store -> Themes -> Customize
Navigate to Checkout -> Thank You page
Click the Apps icon to add an embedded app block, add the Thank You Message block
Now you'll see the message from step 3 showing on your Thank You page. Click save to activate it so it shows to customers after they place a new order

Reference screenshots

Editing the feature inside Order Automator:

Order Automator thank you page customizer

Previewing the Thank You page in Shopify, with the new custom message:

10 Examples to get customer engagement

1. Invite customers to join you on social media

Add a link to your main social media page (or all your pages) to gain extra fans from your customer base.

Shopify thank you page message example for social media engagement

2. Give a discount code to share with friends

Get people excited to talk about your brand, offer a standard discount code they can share.

Shopify thank you page message example for discount code

3. Send good vibes

A simple positive message in your brand's voicde can generate an extra smile to your customers. Who doesn't love to gift a smile. 🙂

Shopify thank you page message for good vibes

4. Invite customers to join your rewards program

Customers that have a loyalty account with you are more engaged and ready to spend more. Invite them to your program.

Shopify thank you page message for rewards program

5. Link to product resources

Share guides, YouTube videos, or documents related to your products or the lifestyle of your customers.

Shopify thank you page message for product resources

6. Announce an event

Tell people what's going on, any cool news.

Shopify thank you page message for announcing events

7. Invite customers to join your referral program

Build an army of affiliates by getting your customers to join your referral program and send new sales your way.

Shopify thank you page message for referral program

8. Collect user generated content

Think of ways you can entice customers to post pictures and videos online using your product.

Shopify thank you page message for user generated content

9. Share FAQ

If you get a lot of questions post-order, include answers or a link to FAQ here.

10. Get feedback

Feedback is awesome! Here's another place you can ask for it.

Shopify thank you page message for collecting feedback

👋 By the way, we like feedback too. If you have a sec please send us a message or leave a comment below with any ideas or feedback, positive or negative, would love to hear it.

We're always building new features for Shopify stores based on community feedback from people like you.

Thanks for reading, I hope this free feature helps your Shopify store grow and be more successful. ✊

🧙‍♂️ If you liked this post please check out our apps Order Automator and Product Automator.

✅ They have a suite of tools to automate tasks + extend Shopify functionality, and they're FREE to try. Our mission is to help Shopify stores and the people that work in them save time and money.

Any thoughts?

About the Author: Joe

Joe's a 10+ years Shopify partner, 7 year Shopify store owner, former Shopify optimization agency owner, creator of Order Automator, co-creator of Product Automator, and has been named a Shopify Expert. Outside of tech he's into nature adventures, travel, trees, music, books, and art. 🏕🌎🌞

Some of our blog posts contain affiliate links, meaning Automator Apps could receive a commission if you sign up for an app or service using those links. We only recommend things we believe in, and there is no additional cost to you, we're just recommending trusted partners.

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About Us

We make Shopify apps, custom plugins, and automated solutions.

We also have years of experience working with and managing Shopify stores.

Our mission is to save people time so they can focus on what's important in their work, business, and life.

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Use Order Automator to save time and automate routine Shopify tasks, connect your store to 3rd party marketplaces (ex: Amazon), and extend your store's functionality.

It's customizable, and you can request specific functionality for your workflow.

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Product Automator has a suite of features to help organize your products and collections, increase your conversion rate, and get operational notifications.

It's our newest app, let us know what you want us to add to it... we love building new features for our community.

👕 Best Print on Demand App

Printful is a free Shopify app that allows you to easily create print on demand products to sell in your store.

You can sell mugs, t-shirts, bags, posters, and a lot more, without storing any inventory or doing any shipping.

They ship globally and give you a quick way to add merch and accessories to your online store.

We've personally used Printful (and still use it) and think it's great. ✊

🚚 Recommended Fulfillment Solutions for eCommerce Stores

ShipBob is a 3rd party fulfillment service that connects easily with Shopify, ships worldwide, and has no minimum requirements.

Connect ShipBob to your Shopify store, send inventory, then your orders will get automatically fulfilled.

Available in the US, UK, Canada, Europe, and Australia

Use Amazon FBA to automatically fulfill your Shopify store orders domestically and internationally.

See How to Automate Shopify Order Fulfillment with Amazon MCF / FBA to learn how to set it up.

Using the Order Automator app connected to your Amazon Seller Central account, you can do things like:

Automatically sync inventory between Amazon and Shopify
Automatically fulfill Shopify orders using Amazon FBA inventory
Route Shopify orders to Amazon marketplaces around the world, handling international fulfillment

Fulfilling off-Amazon orders with your Amazon inventory is called MCF. Learn more about Amazon MCF here.

🤖 Cool AI Apps for Shopify Stores

Zipchat is an AI chatbot that automates sales and support. Visitors can ask questions on your site and get instant answers based on information from your site + additional details you feed it.

We tested it and instantly found a few use cases to automatically answer common questions, like shipping and product recommendations.

Highlights