Boost Customer Engagement by Adding a Thank You Page Message

Here's a quick way to add more value on every new customer order in your Shopify store:

💡 Show a custom message on the Thank You page.

Setting this up takes just a few minutes but provides endless gains in customer engagement.

In this guide

How to add a custom Thank You page message

Here's a 90 second video setup guide: Boost Engagement on Shopify with a Custom Thank You Page Message

Summary of the steps

1. Install Order Automator and select any plan (this feature is included in the Free plan)
2. Navigate to the Thank You Page feature in the app
3. Add a custom message, then Save
4. In Shopify admin go to Online Store -> Themes -> Customize
5. Navigate to Checkout -> Thank You page
6. Click the Apps icon to add an embedded app block, add the Thank You Message block
7. Now you'll see the message from step 3 showing on your Thank You page. Click save to activate it so it shows to customers after they place a new order

Reference screenshots

Create a new Thank You message in Order Automator:

See your messages + analytics:

Previewing the Thank You page in Shopify, with the new custom message:

10 Examples to get customer engagement

1. Invite customers to join you on social media

Add a link to your main social media page (or all your pages) to gain extra fans from your customer base.

2. Give a discount code to share with friends

Get people excited to talk about your brand, offer a standard discount code they can share.

3. Send good vibes

A simple positive message in your brand's voicde can generate an extra smile to your customers. Who doesn't love to gift a smile. 🙂

4. Invite customers to join your rewards program

Customers that have a loyalty account with you are more engaged and ready to spend more. Invite them to your program.

5. Link to product resources

Share guides, YouTube videos, or documents related to your products or the lifestyle of your customers.

6. Announce an event

Tell people what's going on, any cool news.

7. Invite customers to join your referral program

Build an army of affiliates by getting your customers to join your referral program and send new sales your way.

8. Collect user generated content

Think of ways you can entice customers to post pictures and videos online using your product.

9. Share FAQ

If you get a lot of questions post-order, include answers or a link to FAQ here.

10. Get feedback

Feedback is awesome! Here's another place you can ask for it.

👋 By the way, we like feedback too. If you have a sec please send us a message or leave a comment below with any ideas or feedback, positive or negative, would love to hear it.

We're always building new features for Shopify stores based on community feedback from people like you.

Thanks for reading, I hope this free feature helps your Shopify store grow and be more successful. ✊